========================================================================== TM-T82II Utility Copyright (C) SEIKO EPSON CORPORATION 2012. All rights reserved. ========================================================================== 1. Overview TM-T82II Utility is a dedicated utility for the TM-T82II printer to check and configure the TM-T82II's parameters. 1.1 Support OS Windows 8 (32 bit / 64 bit) Windows 7 SP1 (32 bit / 64 bit) Windows Vista SP2 (32 bit / 64 bit) Windows XP SP3 (32 bit) Windows 2000 SP4 Windows Server 2012 Windows Server 2008 R2 SP1 Windows Server 2008 SP2 (32 bit / 64 bit) Windows Embedded Standard 7 (32 bit / 64 bit) Windows Embedded POSReady 7 Windows Embedded POSReady 2009 Windows Embedded for Point of Service 1.1 SP3 2. Installation Execute "TM-T82IIUtility100.exe". Install TM-T82II Utility following the instructions on the screen. 3. Uninstallation Select [Start] - [Control Panel] - [Uninstall a program] - [EPSON TM-T82II Utility]. Click "Uninstall". 4. Restrictions 1) On Windows 2000, TM-T82II with the printer class of USB is not supported. Use it with the vendor class. 2) When the printer is connected with USB, the environment with the vendor class and the printer class mixed is not supported. 3) When adding the printer with the Ethernet port, directly specify the IP address if the subject IP address cannot be found. 4) Printer status may not be indicated correctly depending on the installment of the interface or driver. 5) Confirm the printer status is online, before you change settings and execute "Test Printing". 6) On the environment with no Advanced Printer Driver, OPOS, OPOS for .NET, or JavaPOS installed, "Backup /Restore" is disabled. 7) Saved setting cannot be restored to the printer with the different font installed. 8) In case of the serial interface, the setting can be automatically recovered only when the "notification of the power ON" is available. 9) On Windows Embedded Standard 7 or Windows Embedded POSReady 2009, pop-up messages of this utility may be hidden by limitation of OS. For detail information, see this Microsoft Web site. 10) If the coupon cannot be printed, please confirm the following settings. - Close the TM-T82II Utility. Printing cannot be performed when the TM-T82II Utility is activated. - If the coupon in coupon image list is not checked, reset upon checking. - If [Enable this port] is not checked, reset upon checking. - Please restart the computer. 11) If the coupon cannot be printed with the set keyword, please confirm the following settings. - Confirm whether printing can be performed apart from the keyword setting. - Confirm the keyword setting once again. - In the case of APD, confirm that the setting is not on graphic. 1. From the APD print settings, select [Document Setting]. 2. Confirm that [Print all text as graphic images] is [No]. - In the case of APD, confirm that the print data is based on the device font. In the case of TrueType font, keyword search cannot be performed. - If APD is at device font, insert the TrueType font to the device font. 1. From the APD print settings, select [Printer Settings]. 2. Set [TrueType Font Substitution] to [Substitute]. 3. From [Advanced settings], set the [Device Font Name] and check [Substitute All]. End.